ClearTouch: Decoding the value of customer experience in the digital age
The survey by ClearTouch reveals customer experience findings across industries like BPO, Retail, BFSI, Fintech, IT, Manufacturing and Automobile Bengaluru, August 11, 2022- ClearTouch, a pioneering provider of a cloud-based call center platform for enterprises, contact centers, BPOs and financial services companies, today released the “The State of Customer Experience Function in India” report, which underlines the best possible customer experience provided by various sectors like BPO, Retail, BFSI, Fintech, IT, Manufacturing and Automobile. ClearTouch surveyed 380 industry leaders like CEOs, CTOs, COOs, Vice Presidents (technology and operations), Customer Experience Heads, Customer Experience Strategy Heads, Customer Support Heads, and Quality Heads. Providing an excellent customer…