Voice AI startup Mihup launches Virtual Interaction Analyst (VIA) 2.0
VIA 2.0 is a revolutionary AI driven Voice Analytics platform in India Kolkata, October 06, 2021: Mihup Communication Pvt. Ltd, a fast evolving trusted and accurate vernacular voice interface platform, has launched the second generation of its highly acclaimed Virtual Interaction Analyst (VIA) platform in India. Trusted by a diversity of brands in different sectors including Fortune 500 companies, Mihup VIA has already handled over 100 million interactions in India. Customer care centers face the biggest challenge in terms of auditing, compliance and automation of quality analysis of calls. Human analysts can review no more than 2%–3% of all interactions in…